Removal Experts

Planning Your Move

Couple sitting with van all packedMoving home isn’t rocket science and basically consists of moving packing and transporting often thousands of different objects, each of different value, shape and size, from one location to another. Given the stress of selling, buying and renting homes, it’s no wonder that people often give little time to the process until the last minute.

It is fair to say that with good planning, arranging and organizing the process is a lot more straight-forward than it would be otherwise. Add good communication between you and your solicitor and your buyer and buyers solicitor and the foundations are firmly in place to have a stress free move.

Home Visit Appointment

It is extremely advantage to begin your moving process with a home visit by a removal estimator. He or she will at this point be able to find out what services you wish them to quote for and also they will explain the full range of services they offer.

Service Specification

The various services will include:

  • Basic removal
  • Storage
  • Packing of fragile and non fragile items
  • Supply of packing materials


Taping up a full boxPacking can be the most time consuming and frustrating part of any move. Many people often leave it to the last minute only to find they don’t have enough appropriate boxes and packing materials to do the job properly.

A professional remover can supply you with all the packing materials you need at reasonable cost for self packing. If you have agreed for your mover to do the packing, the quotation will include the supply of labor and packing materials and therefore all you need to do is relax and let them get on with it. If you had intended to do all the packing but, for whatever reason, you haven’t had the time then you will often find that your mover will still be able to assist.

However, firstly you should give them reasonable warning (at least a phone call the day before) so that when the lorry arrives at your home, it will have the necessary crew and packing materials needed for the extra work and there will be adjustment in the removal charge.

If you are self packing it is very important to ensure you pack the boxes so that they are firm and full as they may crease or fold otherwise when the removal men stack them in the van and cause movement in of the load whilst in transit.


Even with the greatest care taken, no mover can guarantee that your personal and cherished belongings won’t get damaged in transit. So always ensure adequate insurance is in place for your move. Ask to see a copy of their policy

Special Care Items

If you have something unusual to take with you, let your mover know. They will make special arrangements for, fine art, antiques, etc

Key Exchange Timings

Exchanging keysIt is very important to keep in contact with your mover on moving day and Let them know as soon as you have received your keys from the seller as there may be waiting time surcharges if they are not aware you are in receipt of your keys and they are waiting at a location other than the new address.

Making Your Booking

Arrange the date as far ahead as possible, but don’t guess. Keep your mover informed if you think they might need to react at short notice.

Gas and Electric Suppliers

Your mover is not allowed to tamper with mains services. Make arrangements with your gas and/or electricity companies well in advance. Also inform your telephone company and Internet Service Provider and, if required, make arrangements to keep your old numbers.

Deep Freezers

It is advisable to run down stocks as much as possible-freezers are not designed to be moved whilst loaded.

For long distance moves they will need to be completely emptied and for short trips the contents may be temporarily removed, packed in boxes and reloaded at the new home. However, please note that neither the mover nor most insurers will accept responsibility for any deterioration of the contents.

Carpets and Curtains

Couple rolling up a rugYour mover may take down curtains and take up carpets by special arrangement but only if this has been discussed and quoted for.

Light Fittings

You should remove light fittings before the moving day as your mover is not qualified to do so.

System Furniture (Flat packed furniture)

This type of furniture is not designed to be moved in its assembled form. You should discuss this with your mover who will be responsible for dismantling it. Generally speaking, removers would not expect to dismantle or reassemble such furniture although they may, under certain circumstances, be prepared to quote separately for such work.


Plants can be awkward and also messy for removal men to transport. So it is helpful to ensure you have minimal soil. On move day and the base should be wrapped in one or more plastic bag to avoid any soil spillage. It is also advisable to drain any water.

Tip: Moving Plants

Last Load Items

For items not to be removed or items you wish your mover to load last – tell the removal men of your wishes.

Chest of Drawers

Strictly speaking, all contents should be emptied and placed into boxes or bags as most units and chest of drawers are not made for carrying with the drawers full.

Children and Pets

Family moving boxesOlder children may enjoy the excitement of the move and should be included as much as possible in the moving process,(packing their room for instance) this should help them understand the removal process and the reasons for moving.

You might consider having younger children and pets looked after by a relative or friend while the move is underway.

Tip: Moving Cat's and Dog's

Parking and Access

Please inform your mover if they are likely to face any difficulties getting access to your new home. These might include narrow streets, overhanging trees, unusable roads, small doorways, spiral staircases, etc.

Your mover will also require good parking at both load and unload address.

Any quote they provide is more than likely based on a 20 yard from your main door load point. Tell your mover if there are parking restrictions at either location. Your mover may enquire to make special arrangements with the relevant authorities for permission to park. Telling neighbors our your removal date can help if they normally park near the load/unload address, or leaving parking cones can also solve any parking issues.

Multi-Story Buildings

Tell your mover if you are moving to a flat or a multi-story building and whether or not there is a lift (and how big it is!). Where possible we recommend that you make arrangements for priority use of the lift for the day. As your move may well be based on loading and unloading via a lift.

Spare Key

Sometimes the removal vehicle will arrive at your new home before you do. If you can, give the foreman a spare key so they won’t lose any time waiting for you.

Maps and Plans

Please give the driver clear directions to your new home and a street map if possible. Also draw a floor plan of your new home and give it to the foreman so that everything can be put in the correct room. Color coded labels can also help to identify the correct location for items – speak to the estimator about this.